Reviews for THE GARAGE SHEFFORD, SHEFFORD
5/5 from Adam
3 years ago
3 years ago
This was my first time I used The Garage Shefford and I was very impressed. Excellent customer service, carried out the work very quickly and with everything presented in a professional and customer friendly way. However, the thing I was most impressed with was their honesty. I booked in for a major service but when I picked my car up was told it didn't need that much work, as they had checked various filters etc and they didn't need changing. They therefore downgraded the service and saved me a few quid. I would never have known either way, and am so thankful they were that honest. Needless to say I will definitely be recommending to family and friends and will be back without hesitation next time my car needs work Service: Auto maintenance
5/5 from Laura
3 years ago
3 years ago
Emily, Ian and the team are all so lovely. Their work is spot on and with very reasonable prices too.
They believe in really strong customer and community service.
2/5
3 years ago
3 years ago
Amazing customer service. Sadly when getting home I had a dent on the bumper of my car which by luck had been noticed straight after as I had gone to wash it. It was fresh as you could still see plastic bits . Thanks for that Service: General repairs & maintenance
5/5 from Liam
3 years ago
3 years ago
Really decent garage. Always incredible professional and reasonably priced. Always a pleasure to book as the customer service is excellent.
5/5 from Charlotte
3 years ago
3 years ago
Such an amazing experience as always with The Garage. Last week I had to call as an emergency as I had an issue with my brakes, they managed to fit me in within the hour and then had the issue fixed by the end of the day. Such amazing service, I always come here for my MOT and service aswell and cannot recommend this garage enough. Huge extra 5 star review for Emily who is always so friendly on the phone and in person, explains everything cost wise simply and in general is just a lovely person :) Service: Brakes
5/5 from Tiger
3 years ago
3 years ago
Absolutely love these guys. Moved up here from london had no idea who to turn to and trust with my baby. These guys looked after me and were honest. Since my first visit ive been back 3 times and never once questioned the expirience or work of these guys
5/5 from Chris
4 years ago
4 years ago
I really cannot recommend this garage to people enough. I have only lived in Shefford for a year but used them for MOT and service on my car. I am soon to be emigrating to North America and had someone look at my car to buy it and pulled the old scam of putting engine oil in the coolant reservoir to try and get a good deal when they claim a damaged engine. Fortunately my neighbour saw them out of his window and I sent them packing. I was therefore left with a car that need a complete coolant flush but needed it in the next 24 hours. I had an MOT booked for the car and asked about the coolant flush. The owner said they would try but could not compromise other appointments that had been made which is a very reasonable and ethical stance. But, a few hours later I got the call that the work had been done and at a very reasonable price. They knew I was under severe time pressures and could have used that to up the price but didn't.
Sometimes the auto industry has a poor reputation but these guys are the real deal: ethical, don't over promise, good rates and do what they say. Highly recommended. Services: Auto engine diagnostic, Vehicle Inspection, Auto maintenance
5/5 from Naomi
4 years ago
4 years ago
Cannot recommend The Garage Shefford enough! Genuinely cannot fault them from initial contact, pricing and time, through to work being completed. The whole team are friendly, honest and professional. (Special mention to Emily and her dad)
Very handy reminder texts the day before, with regular updates and contact throughout. My go to garage every time, whatever the issue. Service: Brakes
5/5 from Dan
4 years ago
4 years ago
Always fantastic service. From being on the phone to get my car in the garage.
The team couldn’t do enough to help you with things and help support we’re they can to people like me, who know nothing about cars.
Thank you Emily and the team it’s so good to see there is customer service still going in the UK. Service: General repairs & maintenance
5/5 from neil
5 years ago
5 years ago
A fantastic garage that I have used for the past 4 years with both mine and my wife's cars. They are always very accommodating, patient and courteous with good honest prices to boot. All our MOT's are done here where they are able to carry out all work necessary to bring the vehicle up to standard without worrying about taking somewhere else to get fixed. In the past I have fully re-built my own engine and replaced a fair number of other components too, where I normally carry out all the work myself, although since coming to The Garage I have total confidence that my car is in safe hands and am fully confident in their professionalism. Sadly I am moving away from the area where I don't believe I'll find another garage of this high standard. Thank you for the 4 years of worry free motoring. Services: General repairs & maintenance, Auto engine diagnostic, Brakes, Air conditioning, Battery, Oil change